Shipping & Handling

We usually ship within 2-3 business days of receipt of your order. Business Days: Mondays – Fridays, excluding public holidays within Malaysia.

Insufficient or incorrect shipping address such as street address, city, state/province, postal code will not be refunded. All packages are given tracking numbers. If a package is marked as delivered and the package is not received, we ask that you make every effort to find your package. If unable to locate, a case must be submitted with the designated delivery/courier company so that we may proceed with a resolution. To receive a replacement or a refund, a case number with the designated courier company (or a police report) is requested in order to verify the stolen package.

Please also note that we cannot deliver shipments to PO Boxes.